Job Description
Job Description
Are you someone who loves helping customers and delivering exceptional service? Do you thrive on variety and enjoy a job that keeps you on the move? We strive to be the best service provider in the country and we have the awards to prove our excellence. We’re looking for someone who shares our commitment to excellence and customer satisfaction.
Job Purpose
As a Field Service Technician, you’ll be responsible for providing technical service and support for our customers in the field. We’ll equip you with the knowledge and skills to troubleshoot and repair multi-function printers and scanners, conduct preventive maintenance, and deliver top-notch customer service. Join our team and be part of a company that prides itself on providing the highest quality of service to our customers.
Compensation & Benefits
Hourly rate between $20-$27/hr, depending on experience
Consistent Monday-Friday, 8a-5p schedule
Medical, Dental, & Vision Insurance Options
401K with Company Match
9 Paid Holidays plus earn 2 weeks of PTO in your first year
Opportunities for Continued Education
Support of a Well Established & Trusted Company
Job Tasks
Inspect, troubleshoot, and repair copiers, scanners and multifunctional printers (MFPs) in customer locations
Perform regular maintenance and inspections to ensure the proper functioning of all machines
Respond quickly to customer calls and requests for service
Install and configure new hardware and software as needed
Provide on-site training to end users
Maintain inventory of spare parts and supplies
Document customer information, service calls, and machine history
Stay up-to-date with new products and technologies
Job Requirements
Self-starter with great attention to detail and deadlines
Able to lift 75lbs, stand, stoop, crouch for prolonged periods with no issue
Active drivers license with auto insurance coverage or the ability to obtain insurance coverage
Be teachable and ready to learn new things as the industry changes and grows
Must pass a pre-employment background check
Job Tags
Hourly pay, Monday to Friday,