Front Desk Agent Job at Candlewood Suites Eagan Arpt South - Mall Area, an IHG Hotel, Eagan, MN

Y0pRSVhiS2FjYjRjek1tRTZ4b0xzZXRmK0E9PQ==
  • Candlewood Suites Eagan Arpt South - Mall Area, an IHG Hotel
  • Eagan, MN

Job Description

The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values. Responsibilities:

  • Operate hotel switchboard, take calls and provide information and transfer calls
  • Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
  • Provide guests with information about hotel amenities, dining, and travel directions.
  • Take reservations in person, via email, or over the phone, including group bookings.
  • Manage guest check-ins and check-outs appropriately
Qualifications:
  • Physical ability to stand, walk, and lift up to 25 pounds as needed.
  • Proven customer service experience with a strong guest-focused mentality
  • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Availability to work flexible schedules, including weekends and holidays.
About Company: Candlewood Suites is an IHG brand hotel geared for long-term stays, providing our guests a home away from home during their travels.

Job Tags

Flexible hours,

Similar Jobs

Twin Rivers Plumbing, Inc.

Computer Operator Job at Twin Rivers Plumbing, Inc.

 ...We are looking for a talented computer operator to monitor and control our computer systems. As a computer operator, you will be responsible for handling the operation and maintenance of our computer systems, collaborating with the IT team, performing routine maintenance... 

globalchinese

Global Chinese Teacher/Tutors Recru (Shanghai) Job at globalchinese

At " , we understand that our success results from our great professional teachers. We are constantly looking for private native Chinese teachers/ tutors around the world. If you can speak a foreign language and feel yourself is qualified to teach Chinese as a foreign... 

Critical Connection, Inc.

Travel Certified Occupational Therapist Assistant (COTA) SNF Job at Critical Connection, Inc.

 ...CCI is currently seeking a local or travel Certified Occupational Therapist Assistant (COTA) for a 13-week contract in a Skilled Nursing Facility in Washington, DC. $1400 - $1500 net weekly take home! As one of the nations leaders in allied healthcare placement and... 

Center For Interventional Pain & Spine

Medical Receptionist Job at Center For Interventional Pain & Spine

 ...The Medical Receptionist is responsible for providing excellent customer service to patients of the practice. This person works as part of the front desk team and maintains positive relationships with clinical staff, patients, and vendors. The Medical Receptionist performs... 

Her Justice

Salesforce Administrator Job at Her Justice

 ...SALESFORCE ADMINISTRATOR FLSA Status: Full-Time Exempt Department: Finance & Administration Reports to: Head of Finance Salary: $85,000 - $95,000 Schedule: Hybrid - 2 Days in office (W/Th) 9:30am 5:30pm THIS IS A NEW YORK CITY BASED ROLE...