Job Description

Job role: IAM Operations Lead

Location: Houston, TX

Duration: 12+ Month Contract

Job Description

What client is looking for : A blend of Engineering and Operations (resource should be on Engineering side + Operations side too) , Must have vision of driving an ongoing platform (what can be done to make it better)

Must have skills

• Identity governance and administration (Savyint IGA Primary skill requirement)
• User lifecycle management & access provisioning (User Access provisioning/deprovisioning)
• Access Management of Authn & Authz. Policies and SSO integrations and MFA (Entra ID)
• Should have a deep understanding of the delivery aspects of IAM support related engagements
• Analytical and problem-solving skills
• Experience working with client application stakeholders for demand prioritization for backlog management for enhancements and application onboarding needs
• Client interfacing and strong communication skills
• Would be responsible to interface with Client stakeholders for issues clarifications and work as an interface to the offshore team
• Resolution of issues that are escalated from the L2 support teams
• Perform Root Cause Analysis of incidents and implement fixes
• Needs to work closely with offshore personnel for ensuring efficient operations support working through IAM tickets, IAM platform support, IAM enhancements
• Perform trend analysis of incidents and implement process/technology fixes to eliminate/reduce repetitive issues
• Development of fixes to resolve repetitive incidents

Good to have skills

• Privilege account management (Beyond Trust PAM)
• Endpoint privileges management (CyberArk EPM)
• CIAM (Okta)

Job Tags

Similar Jobs