Job Description
Job role: IAM Operations Lead
Location: Houston, TX
Duration: 12+ Month Contract
Job Description
What client is looking for : A blend of Engineering and Operations (resource should be on Engineering side + Operations side too) , Must have vision of driving an ongoing platform (what can be done to make it better)
Must have skills
- Identity governance and administration (Savyint IGA Primary skill requirement)
- User lifecycle management & access provisioning (User Access provisioning/deprovisioning)
- Access Management of Authn & Authz. Policies and SSO integrations and MFA (Entra ID)
- Should have a deep understanding of the delivery aspects of IAM support related engagements
- Analytical and problem-solving skills
- Experience working with client application stakeholders for demand prioritization for backlog management for enhancements and application onboarding needs
- Client interfacing and strong communication skills
- Would be responsible to interface with Client stakeholders for issues clarifications and work as an interface to the offshore team
- Resolution of issues that are escalated from the L2 support teams
- Perform Root Cause Analysis of incidents and implement fixes
- Needs to work closely with offshore personnel for ensuring efficient operations support working through IAM tickets, IAM platform support, IAM enhancements
- Perform trend analysis of incidents and implement process/technology fixes to eliminate/reduce repetitive issues
- Development of fixes to resolve repetitive incidents
Good to have skills
- Privilege account management (Beyond Trust PAM)
- Endpoint privileges management (CyberArk EPM)
- CIAM (Okta)
Job Tags
Contract work,