Job Description

About the Role:
The District Manager, Parking and Valet Operations is a senior leadership role responsible for overseeing a large, multi-campus parking garage and valet operation within a healthcare or hospital campus environment. This role focuses on operational excellence, financial performance, client relations, and team leadership across multiple sites. The District Manager provides strategic direction while remaining hands-on with daily operations, ensuring high levels of customer service, revenue integrity, compliance, and staff engagement.

If you have experience in any of the following roles, apply today! ... District Manager Parking, Parking Operations Manager, Valet Operations Manager, and Garage Operations Manager.

Responsibilities:

• Lead and oversee daily parking garage and valet operations across multiple facilities, ensuring efficiency, safety, and service excellence.
• Manage full financial oversight including budgets, profit and loss statements, revenue analysis, expense control, and cost reduction initiatives.
• Recruit, hire, train, develop, and retain managers, supervisors, valet staff, enforcement personnel, and support teams.
• Review daily, weekly, and monthly operational and financial reports to ensure accuracy, compliance, and timely completion.
• Maintain strong client and customer relationships through regular communication, issue resolution, and proactive service management.
• Ensure compliance with established policies and procedures related to revenue control, cash handling, accounts receivable, and internal controls.
• Oversee scheduling, staffing plans, and labor management to align with operational demands and budgetary targets.
• Direct facility maintenance, equipment functionality, signage accuracy, and traffic flow optimization across all locations.
• Manage special events, construction impacts, and parking displacement by coordinating staffing, logistics, and operational plans.
• Implement marketing, pricing, and operational strategies to maximize revenue, reduce shrinkage, and enhance customer satisfaction.

Qualifications:

• Proven experience as both a Garage Manager and Valet Manager within parking operations or transportation services.
• Demonstrated success managing multi-site parking or valet operations with full financial and operational accountability.
• Strong knowledge of parking revenue control systems, cash handling procedures, and accounts receivable management.
• Experience reviewing and managing profit and loss statements, budgets, payroll, and operational expenses.
• Proven leadership skills with the ability to build, motivate, and manage diverse teams in fast-paced environments.
• Excellent customer service, client relations, and conflict resolution skills.
• Ability to analyze operational data, identify trends, and implement process improvements.
• Strong organizational, communication, and time management skills.

Desired Qualifications:

• Experience managing parking and valet operations in a healthcare or hospital campus setting.
• Familiarity with parking technology systems, access control equipment, and revenue optimization tools.
• Experience overseeing contract parking programs and corporate account management.
• Background in safety audits, risk management, and security protocols for parking facilities.
• Participation in professional parking or transportation industry associations.

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