Job Description

Start a meaningful career as a Service Desk Specialist / Technology Implementation and Support Specialist at Vista Prairie Communities, Assisted Living and Memory Care!

Make a difference in someone's life every day.

Join Vista Prairie Communities and elevate your career while making a meaningful impact. Enjoy our supportive culture, outstanding benefits, and the opportunity to build lasting friendships. Become a valued member of Vista Prairie Communities today. 

Why Join Us?

• ​​​ Personalized Care: Bring joy and compassion to our residents
• Competitive Pay: $70,000-90,000/yr + credit for experience
• Schedule: This is a full-time position with up to 70% travel required
• Supportive Team:  We value our team members as much as our residents
• Quick Hiring: Apply today and hear back within 48 hours 

What You'll Do: 

• Provide hands-on IT support and troubleshooting across multiple Vista Prairie Communities sites
• Implement new technology solutions aligned with the organization’s Technology Investment Roadmap
• Maintain and support the organization’s technology infrastructure
• Facilitate technology adoption and empower team members to effectively use tech tools in daily operations
• Serve as a strategic and technical resource to improve care delivery through technology
• Coordinate technology initiatives and support across multiple community locations
• Promote user enablement by offering guidance and training to ensure confident tech use
• Help ensure smooth information system operations and enhanced service delivery to residents
• Play a key role in improving resident care through effective tech integration

What You'll Need: 

• Willingness and ability to travel regularly to all Vista Prairie communities 
• The ideal candidate is going to be at the higher level of the Service Desk (Level 2 or 3) or a Sys Admin with an emphasis on helping larger groups of people learn and adopt new/complex technologies while simultaneously showing a deeper understanding of technologies. We use (Electronic Medical Records - Eldermark, Microsoft 365, Entra ID, Learning Management Systems, Reporting Tools - Power BI, Nurse Call Systems, and Cyber Security).
• Bachelor's degree in Information Technology, Computer Science, or related field, OR equivalent combination of education and experience required
• 4+ years of hands-on experience in technology support and system implementation, preferably in healthcare or senior care settings required
• Advanced certifications in healthcare technology systems or senior care technology are required
• Project management certification (PMP, Agile, or similar) preferred
• Valid driver's license and reliable transportation – ability for high levels of travel throughout MN, WI, IA, required

Benefits Available To You:  

Full-time Employee Benefits: 

• Paid Time Off and Holiday Pay
• Health, Dental, & Vision Insurance
• Flexible Spending Account
• Life Insurance 
• Short Term Disability and Long Term Disability 
• 401K 
• Employee Referral Program
• Employee and Educational Assistance Programs 

To apply, please complete the required questionnaire. We accept applications on a rolling basis.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws.

Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.

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