Job Description

Job Summary - Why you’ll love this position

Job Location:

• The office for this position is located at the Harry S. Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101.

Why you’ll love this position:

This position with OA ITSD Desktop Services is for a technician who will automate software installations, operating system deployments, configuration, and customized reporting. This also includes responding to requests for assistance in troubleshooting technical issues, supporting other technicians, and participating in long-term projects in both individual and team settings. A person in this position will assist in setting direction for future advancement in endpoint
technologies.

Authorization to work in the United States is a prerequisite of employment. The Office of Administration, Information Technology Services Division (ITSD) will not sponsor applicants for work visas.

• The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Enterprise IT Operations (EIT).

ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam.

Responsibilities - What you’ll do

• Writing scripts for software automation.
• Deploying software with automation tools (Microsoft Configuration Manager).
• Provide support and troubleshooting to other technical staff.
• Write reports requested on hardware or software installation base.
• OS and Driver support.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions.
• Other responsibilities and duties as assigned.

Qualifications - All you need for success

• Technical troubleshooting skills with knowledge of Windows OS.
• Strong analysis, critical thinking and time management skills.
• Knowledge of software automation tools such as Microsoft Configuration Manager.
• Scripting skills using PowerShell, VBScript, or similar.
• Knowledge and experience with Active Directory and GPO's.
• SQL Reporting.
• Computer Imaging.
• Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Knowledge of operating systems and applications. Knowledge of cybersecurity issues and preventative methods. Ability to troubleshoot hardware and software. Ability to research, collect, and analyze network performance.

The classification for this position is classified as Systems Administration Technician; click for more information.

Job Details - More reasons to love this position

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact:

If you have questions please contact: ITSDRecruiting@oa.mo.gov

The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.

Job Tags

Full time, Work at office, Visa sponsorship, Work visa, Shift work,

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